Technical English to improve communication skills in Tourism students
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Abstract
This study examines the importance of technical English in the training of tourism students and its impact on professional communication skills. An experimental investigation was carried out with 97 tourism students from an Ecuadorian university, using a pre-test/post-test design to evaluate the effectiveness of a semester-long technical English course specialized in tourism. Methodology: A questionnaire of 9 closed questions was applied before and after the course, evaluating knowledge of technical English in areas such as description of tourist places, Ecuadorian destinations, airport terminology, local gastronomy and hotel communication. Results: The quantitative analysis showed a significant improvement in the post-test evaluations compared to the pre-test. In all areas evaluated, students went from low scores (0.20-0.50) to satisfactory scores (0.60-1.00), indicating a substantial increase in proficiency in technical tourism English. Conclusions: The findings highlight the need to restructure tourism study programs to incorporate specialized technical English. A focus on hands-on activities, simulations and interactive exercises is recommended to improve fluency, pronunciation and technical vocabulary. The study highlights the importance of technical English communication skills and abilities in improving the career prospects of tourism students.
Keywords: specialized technical English, effective communication, tourism, students.
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