The Application of corporate social responsibility for using information technology in travel agencies in Egypt

Resumo

The concept of Corporate Social Responsibility (CSR) has dramatically emerged: CSR is a company's understanding of the role it plays in society.  In the last decades intense movement and transformations appeared in the communications and information technology sector. This led to the emergence of many modern applications and activities.  The importance of the study is to shed light on the importance of using information technology in travel agencies in Egypt, the application of corporate social responsibility in travel agencies. The objective of the study is to focus on the importance of new trends in information and communication technology to improve social responsibility. The methodology of the research depends on the questionnaires developed and directed to a sample of executives and employees of travel agencies in Cairo. The main results are: CSR in Egypt faces some difficulties including awareness and the problem of information technology.

Keywords: Corporate social responsibility, travel agencies, information technology, Egypt, awareness.