The work-family conflict and its implications in the tourism sector from a gender perspective
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Abstract
In recent years, significant interest has emerged in analyzing the conflict between family and work life, as well as the factors that influence it and its effects. This interest arises with the increase in families in which both members of the central couple are working, which affects the time they spend together, not only with each other, but also with their children and family in general. In line with the above, an investigation was carried out in Guanajuato Capital, specifically in the Tourism Sector, focused on the hotel industry that operates 24 hours a day. A quantitative methodology was used that included questionnaires validated through factor analysis and reliability with Cronbach's alpha that were applied to employees of various hotels in the city, specifically boutique establishments, as well as 4 or 5 star hotels, with a comparative gender analysis with the results obtained, to finally generate strategies that contribute to reducing or negotiating the factors that generate the conflict, analyzing the implications it has on other variables. The research had a correlational scope, seeking to determine the relationship between work-family conflict and the gender of the workers. The data were analyzed with statistical software, revealing that work-family conflict affects men and women equally, regardless of their educational level. However, it was found that the educational level is related to the position held and that the majority of the occupants of the highest position, general management, are men.
Keywords: Tourism; Work-family conflict; Gender; Guanajuato; Hospitality
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